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Support Team

Congratulations on your new companion!

For questions regarding your warranty, billing, registration, or similar matters, please contact our Customer Service Agents at 888-458-8812.

Hours of Operation:
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

For health concerns, please follow the warranty requirements outlined in your Petland warranty documents. In the event of an emergency, contact a local veterinarian immediately. Please note that emergency veterinary visits are the customer’s financial responsibility unless expressly stated otherwise in the warranty. 

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